COMMUNICASIA 2008: Mformation and Bridgewater Systems Partner to Support Seamless Service Delivery over WiMAX Networks
(Top News, 18 Jun 2008)
Mformation Technologies Inc. and Bridgewater Systems have announced the integration of MFORMATION SERVICE MANAGER with the Bridgewater Systems service control and subscriber data management solution. Through this integration, WiMAX operators will be able to automatically detect, provision and manage WiMAX devices over the air using industry-standard IP and OMA DM protocols, thereby reducing service introduction costs, enabling new flexible supply channels for WiMAX devices, and immediate subscriber access to WiMAX services. This integrated solution is being implemented with a tier-1 WiMAX service provider in North America.
MFORMATION SERVICE MANAGER for WiMAX enables mobile operators and service providers to remotely activate, configure, diagnose, update, secure and manage WiMAX-capable devices through all phases of their lifecycle, ensuring a seamless service experience for WiMAX customers.
The Bridgewater solution features a real-time subscriber data management capability which can share dynamic data such as location, presence, IP address, roaming status, and registration status with MFORMATION SERVICE MANAGER. This dynamic subscriber context enables the device management platform to configure and upgrade the device with a zero-touch operation for both new and existing subscribers, reducing operating expenses and accelerating service adoption.
When new WiMAX devices register with the network, Mformation's SERVICE MANAGER detects the new device and calls the Bridgewater solution to resolve the device IP identity. The Bridgewater solution then provides key subscriber information to Mformation's OMA DM-based device management server, triggering over-the-air activation, provisioning and management of the service on the device. Subsequent device management activities, such as firmware updates, are also supported. The Bridgewater solution allows the MFORMATION SERVICE MANAGER to register those devices that require updates, monitors when these devices access the network in real time, and notifies the SERVICE MANAGER to initiate an automatic update. The integration provides a scalable means of initiating any provisioning or management actions with any WiMAX device on the network and facilitates the seamless management of a wide range of devices over WiMAX and other all-IP networks.