SingTel Launches Managed IP-VPN Platform across Multiple Partners

By: Claudio Castelli, Ovum
( 1 May 2008 )

Following the MEF certification for its business Ethernet services, SingTel is now extending its ConnectPlus IP VPN to a broader network across multiple partners, which is another step in its strategy of using its core asset, the network, as delivery platform for multiple ICT managed services. Most global operators are trying to differentiate themselves in the ICT arena, and are deploying their next generation networks for delivering ICT services that require high SLAs.

SingTel is not an exception. The ability to control performance over a global network, including infrastructure from partners, is an important benefit for MNCs running critical business applications. SingTel's Global Delivery Platform (GDP) will offer end-to-end network visibility into Asian, European and U.S. cities, through interconnections with more than 15 IP VPN service providers. In addition, it plans to progressively extend this coverage to include other cities, especially hard-to-reach Asian locations, showing its intention of consolidating its position in the region by differentiating itself through better geographical coverage.

Now the challenge is how to position itself in this market without causing confusion with its customers. SingTel can use its IT subsidiary NCS, in a combined approach, to offer a one-stop shop for complete end-to-end ICT solutions; or highlight its network as a system integrator agnostic platform to enable the best-of-breed solution to its customers. A combination of both approaches could occur, on a case by case basis. Recent examples of SingTel partnering with other IT companies include its participation in the oneMeridian consortium led by EDS which bid successfully for the $1 billion contract with Infocomm to supply a Standard ICT Operating Environment (SOEasy) for Singapore's public sector agencies.