Qualcomm Introduces Mobile Management Service for Local Service Fleets

(Business News & Technology News, 11 Mar 2008)

Qualcomm Inc. has launched the first OmniVision Metro service offering, Service Fleet Manager, designed to meet the unique needs of local service-based businesses that are centered in metropolitan areas and have mobile resources, such as plumbing companies, pest control services, electrical contractors and landscaping companies. Service Fleet Manager helps businesses gain visibility into their assets to increase their revenue, decrease operational expenses and improve customer service and loyalty. Companies using this new service can better manage their workload and improve their response time to customer demands because they know where their resources and employees are, where they have been and where they should be.

The OmniVision Metro service provides customers with visibility into their mobile assets via management dashboards driven by data from in-vehicle GPS hardware for improved workforce and asset management, routing and scheduling. Leveraging the graphical user interface of this Web-based OmniVision Metro service, companies can identify the location of vehicles, monitor vehicle use, analyze and manage asset costs and increase overall operational efficiency and productivity.

Created for the mobile resource management market, Service Fleet Manager incorporates industry-specific capabilities and features, including detailed maps and reports that provide a snapshot of an entire fleet for improved logistical planning. The OmniVision Metro service provides a unique, Web-based dashboard display that converts data into easy-to-use business intelligence, enabling service fleets to compete more effectively in today's competitive environment. The service enables improved employee productivity and increased operational efficiency of mobile assets by helping companies ensure that they send the right resources at the right time to their customer sites.

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